Shipping Policy We try to process all deliveries through reputed courier companies. In some cases where the pincode/zipcode is not serviceable by the courier companies, we use Indian Speed Post for those deliveries. If there is no courier service available in your area, we will get in touch with you and try to work out a convenient alternate delivery location that is serviced by our courier partners. Delivery will be witin 7 working days after placing your order Return & Refund Policy We want you to love what you ordered, but if something isn’t right, let us know. You may exchange the merchandise for another colour, a different size,or get the refund. In the unlikely event that any merchandise you have ordered from us is not received in good condition—is damaged or defective, or if merchandise delivered is different from what you had expected—you may return , exchange or get the refund of the merchandise. For the process of return , exchange or refund, the product should be unused and in the same condition as you received it and in its original packaging along with original tags. The exchange or Refund is valid within 7 days from the date on which these goods were delivered . Refund will be within 7 working days in your account after recieving your refund request Process of Returns : Send us an email to with images of broken/defective/damaged products within 3 days of delivery. We need photos of the damaged/defective/different products received in order to process your return request. Please mention your order number in the email. Process of Refund : Send an email to us with images of within 3 days of delivery. We need products to be returned the product should be unused and in the same condition as you received it and in its original packaging along with original tags. The Refund is valid within 7 days from the date on which these goods were delivered . Please mention your order number in the email. Cancellation policy : Send an email to us regarding cancellation of your order within one day of placing your order, we will refund your money Tracking your Order An email containing the tracking details will be sent to you once the product is shipped. Privacy Policy Life care pharmaceuticals is the operator of www.petjunction.in (“Website”). Life care can be contacted by e-mail at www.petjunction.in. The protection and security of your personal information is one of life care top priorities. This online Privacy Policy discloses life care information practices for this Website and subscriber / membership based services (“Services”) including the type of information being collected, method of such information collection, use of such information and sharing of such information with third parties. By using this Website you agree to accept the terms of this Privacy Policy as well as the Website’s Terms of Use. By accessing or using this Website you expressly consent to our use and disclosure of your personal information in any manner described in this Privacy Policy. This Privacy Policy extends to both, users who visit the Website but do not transact business on the Website (“Users”) as well as users who are registered and are authorized by the Website to transact business on the Website (“Members”). “Personal Information” refers to any information that identifies or can be used to identify, contact or locate the person, to whom such information pertains including, but not limited to, name, address, phone number, fax number, email address, financial profiles, identification number and credit card information PLEASE READ THE FOLLOWING TERMS OF OUR PRIVACY POLICY PERSONAL INFORMATION THAT MAY BE COLLECTED Life care shall collect and store any information that you may provide on our Website. To enable you to become a member or subscriber of our Website we need to have your basic Personal Information. Apart from this, when you visit our site, our systems collect details about your computer’s personal information like your IP address. Please note that your IP address does not identify you personally. No use or Services available on this Website are directed towards children. Life care does not knowingly collect Personal Information from children or sell of its products to children. USE OF INFORMATION COLLECTED Life care owns all the information collected via the Website. As applicable, the information collected by life care shall be used to contact you about the Website and Website related news and Services available on the Website; monitor and improve the Website; calculate the number of visitors to the Website and to know the geographical locations of the visitors; update you on all the special offers available on the Website and provide you with a better shopping experience. Please note that when you place an order, some of your Personal Information will be passed on to the others who shall need to have access to some Personal Information like courier companies, credit card processing companies, vendors etc. to enable them and life care perform their duties and fulfill your order requirements. Life care does not allow any unauthorized persons or organization to use any information that life care  may collect from you through this Website. In the event life care is required to respond to subpoenas, court orders or other legal process, your Personal Information may be disclosed pursuant to such subpoenas, court order or legal process, which may be without notice to you.Cookies are small pieces of information saved by your browser onto your computer. Cookies are used to record various aspects of your visit and assist life care to provide you with uninterrupted service. Life care does not use cookies to save Personal Information for outside uses. As you browse www.petjunction.in , advertising cookies will be placed on your computer so that we can understand what you are interested in. Life care  may share collective information such as demographics and Website usage statistics with our sponsors, advertisers or other third parties (such third parties do not include lifecare’s marketing partners and network providers). When this type of information is shared, such parties do not have access to your Personal Information. This Website may contain links which may lead you to other Websites. Please note that once you leave our Website you will be subjected to the Privacy Policy of the other website and this Privacy Policy will no longer apply. BY USING THIS WEBSITE,YOU SIGNIFY YOUR AGREEMENT TO THE TERMS OF THIS PRIVACY POLICY, Life care RESERVES THE RIGHT, IN OUR SOLE DISCRETION, TO CHANGE, MODIFY, ADD OR DELETE PORTIONS OF THE TERMS OF THIS PRIVACY POLICY AT ANY TIME. If you have any questions about this Privacy Policy, Please feel free to through our Website or write to us www.petjunction.in